Privacy Policy

At Dickson Electric, LLC , your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information (e.g., name, email address, phone number) when you fill out a form, contact us, or interact with our services.
• Non-Personal Information (e.g., browser type, IP address, pages visited) collected automatically through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support.
• Improve our website and services.
• Send service-related updates or promotional materials (only with consent).
• Facilitate communications, including SMS messages if you opt in.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except:

• When required by law.
• To trusted third-party service providers who assist us in operating our website or delivering services, under confidentiality agreements.

4. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings.

5. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Your Rights and Choices

You may contact us to:

• Access, correct, or delete your personal information.
• Opt out of receiving marketing communications.

8. SMS Communications

By submitting a form or signing up for texts, you consent to receive text messages from Dickson Electric, LLC at the number provided, including messages sent via autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help or more information.

Dickson Electric, LLC collects SMS opt-ins verbally from customers. Customers can opt in to receive messages in person at our physical location or during a phone call initiated by the customer. When a customer is registered for the first time, they are asked to provide their phone number, and our staff is trained to ask if they would like to opt in to SMS-based:

• Billing notifications
• Appointment reminders
• Dispatch notifications
• Job completion surveys

Customers are verbally informed that:

• “Message and data rates may apply.”
• “Message frequency may vary.”
• “You can text HELP for support or more information and STOP to unsubscribe at any time.”
• “Your phone number will not be shared with third parties for marketing or promotional purposes.”

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.​

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Dickson Electric, LLC
P.O. Box 778 | Monroe, WA 98272
[email protected]
360-568-4572